1 Leader's Guide with detailed explanations of how to train the entire program. Seven short sections to have you making more money immediately!
5 Employee Workbooks - the success guide to teach your staff to become the 'stars who work the cars!'
Drive-Thru Excellence DVD - 7 chapters (4 for managers, 3 for employees) that correspond to the workbooks. Read a little, see it live and make it happen!
Drive-Thru Excellence Audio CD - reinforce the key behaviors via CD at home, in the car or playing in the break area
Drive-Thru Excellence Mem-Cards - a deck of 26 review cards to quiz the staff and reinforce key behaviors to make your drive-thru rock!
Now That's Service That Sells! book - over 180 pages of proven, solid QSR tactics
Send Flowers to the Living! book - full of incentive and contest ideas |
