Now That's Service That Sells! The Art of Managing the Sizzle begins where the best-selling Service That Sells! book ended. Created as a second "chapter" to Service That Sells!, the new book addresses marketplace challenges that have occurred in the industry over the last decade. With solid steps to impact service at every turn - which dramatically increases sales - this book shows you how to:
Personalize the guest experience and eliminate cookie-cutter service
Nail "sizzle points" and wow every guest
Embrace the steps you can follow to make the magic come alive
Dramatically increase check averages, sales and profitability… and truly set your operation apart!
ISBN: 1879239442
Format: Paperback, 188pp
Publisher: Pencom, Incorporated
Publishing Date: January 2004
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