Based on a decade of consulting and nearly 5 years of testing in multiple restaurant locations, TJ Schier, President of SMART Restaurant Group has unveiled the 25 Keys to becoming a S.M.A.R.T-er restaurant manager. This book is the foundation of the 'S.M.A.R.T Restaurant Guide To...' series with subsequent titles (Recruitment/Selection, Training, LSM, Drive-Thru, Catering, etc) coming out in the near future.
The 25 keys are broken into 5 chapters, one for each letter of S.M.A.R.T. The book is targeted at supervisors, managers, GMs and multi-unit managers and is a direct, to-the-point, roadmap for operational success in the foodservice industry.
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