Based on a decade of consulting and nearly 5 years of testing in multiple restaurant locations, TJ Schier, President of SMART Restaurant Group has unveiled the 25 Keys to becoming a S.M.A.R.T-er restaurant manager. This book is the foundation of the ‘S.M.A.R.T Restaurant Guide To…’ series with subsequent titles (Recruitment/Selection, Training, LSM, Drive-Thru, Catering, etc) coming out in the near future.
The 25 keys are broken into 5 chapters, one for each letter of S.M.A.R.T. The book is targeted at supervisors, managers, GMs and multi-unit managers and is a direct, to-the-point, roadmap for operational success in the foodservice industry.
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First ‘Pillar’ Book Released
TJ Schier has enlisted recruiting and operations’ expert Albert Houpy to co-author the first of eight ‘pillar’ books to build upon the foundation of the S.M.A.R.T. Restaurant Guide to Effective Food Service Operations. The first book focuses on how to better recruit and select S.M.A.R.T-er and is available now. The book is geared at managers, supervisors and franchisees who want to drive sales, service and profits through people and operational excellence. Short, content-rich and packed with actionable recruitment and selection strategies and tactics to build a higher performing restaurant team.