First ‘Pillar’ Book Released
TJ Schier has enlisted recruiting and operations’ expert Albert Houpy to co-author the first of eight ‘pillar’ books to build upon the foundation of the S.M.A.R.T. Restaurant Guide to Effective Food Service Operations. The first book focuses on how to better recruit and select S.M.A.R.T-er and is available now. The book is geared at managers, supervisors and franchisees who want to drive sales, service and profits through people and operational excellence. Short, content-rich and packed with actionable recruitment and selection strategies and tactics to build a higher performing restaurant team.