Terms & Conditions

Order Validation and Acceptance

When you place an order through the Incentivize Solutions and HospitalityTrainingVideos.com Online Store, we may verify your method of payment, shipping address and/or tax exempt identification number, if any, before processing your order. Your placement of an order via the Incentivize Solutions and HospitalityTrainingVideos.com Online Store is an offer to purchase our products or services. Incentivize Solutions and HospitalityTrainingVideos.com may accept your order by processing your payment and shipping the product or documentation of service, or may, for any reason, decline to accept your order or any part of your order. No order shall be considered to be accepted by Incentivize Solutions and HospitalityTrainingVideos.com until the product has been shipped. If we decline to accept your order, we will attempt to notify you using the e-mail address you have provided with your order.

Quantity Limitations

Incentivize Solutions and HospitalityTrainingVideos.com may limit or cancel quantities available for purchase on any order on any basis, and to alter the availability or duration of any special offers at any time. Incentivize Solutions and HospitalityTrainingVideos.com may reject any order, or any part of an order. Incentivize Solutions and HospitalityTrainingVideos.com may limit or prohibit sales to resellers or dealers via the Incentivize Solutions and HospitalityTrainingVideos.com Online Store.

Electronic Communication

When you place an order through the Incentivize Solutions and HospitalityTrainingVideos.com Online Store, you are required to provide a valid e-mail address, which we may use to communicate with you regarding the status of your order, advise you regarding shipment of backordered products, and to provide you with any other notices, disclosures or other communications relating to your order. You agree that Incentivize Solutions and HospitalityTrainingVideos.com will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid e-mail address.

Product Display/Colors

Incentivize Solutions and HospitalityTrainingVideos.com attempts to display as accurately as possible the colors of the products shown on the Site. However because the colors you see will depend on many factors, including your monitor or printer, Incentivize Solutions and HospitalityTrainingVideos.com cannot guarantee that the color you see matches the product color.

Pricing and Product Information

Incentivize Solutions and HospitalityTrainingVideos.com makes every effort to provide current and accurate information relating to our products, services, and prices, but does not guarantee the currency or accuracy of any such information. Information relating to Incentivize Solutions and HospitalityTrainingVideos.com’s products and services is subject to change without notice. Prices are subject to change at any time prior to Incentivize Solutions and HospitalityTrainingVideos.com’s acceptance of your order. In the event we discover a material error in the description or availability of a product or service that affects your outstanding order with Incentivize Solutions and HospitalityTrainingVideos.com, or an error in pricing, we will notify you of the corrected version, and you may choose to accept the corrected version, or cancel the order. If you choose to cancel the order, and your credit card has already been charged for a purchase, Incentivize Solutions and HospitalityTrainingVideos.com will issue a credit to your credit card in the amount of the charge.

Payment and Shipment

Incentivize Solutions and HospitalityTrainingVideos.com utilizes PayPal as its payment processing partner. PayPal is one of the safest, most widely accepted ways to pay for your purchases on the Internet. It lets you use funds from either your bank account or credit card; and you can use it with confidence: Your transactions are protected by PayPal’s sophisticated fraud prevention system. Pay for your order quickly and easily with PayPal.

During the checkout procedure, if paying onine the customer will be transferred to PayPal where thier payment information will be taken securely and safely. Upon successful payement, the customer will be returned to HospitalityTrainingVides.com

All orders successfully processed via PayPal will generally be processed, billed, and shipped within 3 to 5 business days. Those orders using a check or money order will be processed upon payment reciept. Virtual products paid via PayPal will be available upon successful payment and those paid by check will be notified when their product is available for download.

Shipping and Handling

Shipping and handling charges will be added to the cost of your order. Generally, all orders are shipped within 3 to 5 business days of your receipt. Unfortunately, we are unable to ship to PO, APO, or FPO boxes.

We do not ship on Saturdays, Sundays or national holidays.

Sales Tax

Incentivize Solutions and HospitalityTrainingVideos.com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. Currently if your order is shipped inside Texas you will have to pay 8.250% sales tax to your order.

Warranties

The only warranties Incentivize Solutions and HospitalityTrainingVideos.com provides with respect to any product or service purchased through the Incentivize Solutions and HospitalityTrainingVideos.com Online Store are those warranties, if any, set forth in the written Incentivize Solutions and HospitalityTrainingVideos.com documentation accompanying such product or service.

Return Policy

You may return any product purchased through the Incentivize Solutions and HospitalityTrainingVideos.com Online Store within thirty (30) days of receipt, provided that the product is unused and repackaged in its original packaging materials. You will receive a full refund for the product minus the cost of shipping and handling. If you received the wrong product, or a product that is damaged or defective or contains a damaged or defective part, you may contact us to obtain return instructions, or to obtain a replacement.